SHIPPING

🚚 Shipping Policy

At Novae Beauty, we’re committed to getting your order to you quickly and safely. Please review our shipping guidelines below:

📦 Processing Time

  • All orders are processed within 2–3 business days.

  • Orders placed on weekends or holidays will begin processing the next business day.

🌍 Shipping Time & Rates

  • USA Shipping: 5–10 business days (Standard)

  • International Shipping: 7–15 business days (varies by location)

  • Shipping rates are calculated at checkout based on your location and order size.

📬 Tracking Your Order

Once your order has shipped, you’ll receive an email with a tracking number and live updates.
If you haven’t received tracking within 5 business days, please contact us at:
📧 dosenterprise13@gmail.com

📦 Delivery Issues

If your package is delayed, lost, or damaged in transit, please reach out to us immediately. We’ll help resolve the issue or file a claim with the carrier if needed.

🚫 Incorrect Addresses

Please double-check your shipping info! Novae Beauty is not responsible for orders shipped to incorrectly provided addresses.

💡 Additional Notes

  • Delivery time does not include processing time.

  • During peak seasons or promotions, processing times may be slightly delayed.